The artists at Stella operate by appointment only and we strive for excellence in "priority scheduling". Your individual time with us is needed and important to our dedicated team. We do not schedule more than one guest with the same stylist for multiple hour services. It is imperative for each guest to arrive on time for an appointment. We reserve the right to refuse service and retain deposits of clients who are more than 15 minutes late to an appointment. Please be aware of our 24 hour cancellation policy.
We demand professionalism from our stylists as well as our guests in the salon. Please refrain from making any racial comments, cursing or any inappropriate behavior that could be considered disrespectful to other patrons. Inappropriate conduct or language prior to and/or during a service will result in the termination of the service. Stella A Salon and Spa reserves the right to refuse service to any client for improper conduct, tardiness, no shows or any other situation we may deem inappropriate.
Accompanying Guests and Children
Our space is very cozy and therefore cannot accommodate guests waiting or visiting you in the salon who are not being serviced. Additionally, we do not allow ANY children at ANY time in the salon who are not being serviced. This also includes consultation appointments. We appreciate your understanding and cooperation.